Most of the callers
hang up hearing a voicemail. And 90 % of such callers are potential customers,
either new customer who can increase business revenue or existing customers who
are the backbone of a successful business. So why to lose customers and thereby
business? We provide outstanding 24x7 Telephone answering services to any
business across the World. We combine the advanced technology with the Industry
standard customer service and strive to provide the highest level of customer
satisfaction. Don't miss any calls hereafter! Contact us for a complete and
cost-effective phone answering service.
Customer Services
For any business converting a user into a customer is important but transforming a customer into repeat customer is more important for profitability. Caring for customers, attending their concerns and resolving them effectively and on time are vital for your business.
We offer such professional, polite and affable customer service to any business across the Globe. We make use of powerful call scripting system and handle the customer queries easily and effectively. We offer Customer Service via multiple channels: Email, Chat and Phone
Help Desk & Technical Support Services
You can get customers by special offers and promotions. But keeping your customers coming back and keeping them happy with our product are more important and challenge task for any business. In the world of tough competitions, you can win your competitor with our outstanding help desk service that makes customer retention possible and also help your business to stand alone in the crowd. It also increases the Company’s revenue through cross selling and up selling of products or services. We offer supreme Technical Support services that resolve user's technical queries related to your products.
With tech experts, we gain the customers trust, resolve their queries and keep them longer to make your business profitable. We offer Customer Service via multiple channels like Email, Chat and Phone.
Enquiry Handling Services
The way any organization handles the enquiries, gathers information related to a particular customer and his needs/queries, how all these data are stored/logged and the status of the enquiry are important to meet the customers attitude and concerns. We identify your customer's needs from the first contact with us with our successful enquiry handling service. Usually, the emails will get deleted or lost in the ocean of mails received daily, but with our Enquiry Handling service, you can have your customer's any data whenever you want. We guarantee the on-going successful relationship with your customers by properly identifying and resolving their queries on-time by our personalized Enquiry Handling service. We provide excellent enquiry handling services with our experienced team of customer service experts at affordable rates.
Interactive voice Response (IVR Services)
Interactive Voice Response is a computerized phone technology that allows a computer to interact with humans through the use of telephone keypad inputs or voice. Organizations with high call volume prefer IVR system to attend their customer's queries. Extend your business hours to 24x7 by our IVR service. Improve your customer service and reduce costs with IVR systems. Most of the time customer's query gets solved in properly customized menus in IVR system and if not, the call is transferred to customer service agent, who has customer's all basic details already and he can attend the issue directly. Small companies can also use IVR to show off their business to appear larger than it is. For example, a caller need not know that sales and support, both are redirected to the same person. In the IVR, we guarantee customer retention as customers are satisfied with the personalized service and also the interaction is more fulfilling for the agent. Contact us for the customized IVR services.
Interactive Semi Voice Response (ISVR Services)
Interactive Semi Voice Response is a computerized phone technology that allows a computer to interact with humans through the use of telephone keypad inputs or Semi voice. Organizations with high call volume prefer ISVR system to attend their customer's queries. Extend your business hours to 24x7 by our ISVR service. Improve your customer service and reduce costs with ISVR systems. Most of the time customer's query gets solved in properly customized menus in ISVR system and if not, the call is transferred to customer service agent, who has customer's all basic details already and he can attend the issue directly. Small companies can also use ISVR to show off their business to appear larger than it is. For example, a caller need not know that sales and support, both are redirected to the same person. In the ISVR, we guarantee customer retention as customers are satisfied with the personalized service and also the interaction is more fulfilling for the agent. Contact us for the customized ISVR services..
Inbound Sales Services
Inbound sales refer to situations in which the customer contacts the organization in order to enquire about and/or purchase a product or service. Inbound sales are becoming more profitable than traditional outbound sales. Inbound Sales involves marketing focused on becoming found by desired customers. So Inbound sales representatives, product knowledge and sales strategy are important in an inbound selling process. We have a team of experienced inbound sales executives, who can be well trained for your products and we follow a strong sales strategy, which can be customized for your products and services. Our Inbound sales' customer service starts right from getting all the basic details of the customer, his needs and a regular follow-up to make a sale and follow-up after sale to check if the customer is happy with the product. Contact us for inbound sales service that can be completely customized for any product or service.
Order Taking Services
In any organization across industries, taking orders is an important task at some level of the business process. Order taking is a process of recording orders accurately, securing the recorded data and delivering the same. The buyers prefer to place orders by talking to a live person on phone rather to talk to an automated call. Outsource your order taking services to us and we support your business to run smoothly with our service. If you are selling a single product or catalogue of products, then you need dedicated order takers to serve the queries. Reduce infrastructure costs by outsourcing order taking services to us. We have trained and experienced order takers who can handle your order taking service in a professional manner and you can obviously see how our order taking service improve the way your business taking orders and serves them.
Toll Free call Center Services in India
Toll Free Numbers allow callers to contact a firm or company without having to pay for the call themselves. Consumer research shows customers are more likely to call a business with a toll-free number than a business with a long-distance number. It is assumed that businesses with toll free numbers are larger and more stable. Hence a Toll-Free Service is a viable option to boost a company's brand and performance. It is highly significant in the world of Consumer Business. Toll Free Services can help leverage marketing strategies, reduce costs and obtain international presence, thereby maximizing the company's efficiency. It is an assurance to customers of not having to wait for the next working session for their queries to be handled.
The Toll-Free Service can be used for Customer Care, Handling Customer Grievances, Advertising Campaigns, Business Acquisition.
